Service standards
SSHRC has set service standards for the timely delivery of its funding opportunities. SSHRC is committed to providing high-quality, professional, client-centred services to the research community, partners, stakeholders and the general public.
Services and information
Service standards for delivery of funding opportunities
Receipt of applications, notification of competition results, direct deposits, subsequent payments, funding transfers, ATIP requests.
Service standards annual results
Service transactions, performance targets and percentage of standards met by fiscal year.
Service standards for SSHRC's and NSERC's online application systems
Duration of sustained interruptions and communication of deadline extensions.
SSHRC service pledge
Service mission, vision and commitment; client service principles, values and responsibilities.